Terms and conditions of use


Welcome to the www.keikenjapan.com website (hereinafter “The Website”).

These general conditions of use (GCU) apply to the Site and describe the conditions under which the Sinensis company offers access to its website www.keikenjapan.com.
We ask you to read these terms and conditions with particular attention because the confirmation of use of the website, implies full acceptance of all clauses without reservation.

Article 1: Legal notice

KEIKEN is a content hosted on the Internet and operated by the company Sinensis, a limited liability company under Moroccan law, registered in the Marrakech Trade Register under the number RC 9353 and whose head office is located in Marrakech.

Address : Sté Sinensis, N°305. Industrial district, Sidi Ghanem.
40000 – Marrakech

Phone : (+212) 524.35.68.80
Fax: (+212) 524.35.68.08
Email: contact@keikenjapan.com

Article 2: Interpretation of terms

The terms “you” and “user” refer to the end user using the Website. The terms around the personal pronoun “we” and “us” refer to Sinensis. The term “Website” refers to Keikenjapan.com. The abbreviation “GCU” refers to general conditions of use.

Article 3: Use of the Website 

When you register on the Website, you create a password and an account name.

You are responsible for maintaining the confidentiality of your account name and password, and are fully responsible for all activities that occur under your account.

To this end, you agree to :

-Immediately notify KEIKEN of any fraudulent use of your account or any other breach of security of your account within a maximum of 5 days.

-Ensure that you disconnect from your account at the end of each session.

You agree and undertake to use the Site solely to view the online catalog and to make online purchases of the products offered.
As an example, you accept and commit yourself not to:

  • post information or content or articles that may (at our sole discretion) be considered not to comply with applicable laws, standards, morals, ethics and traditions ;
  • post information or content (at our sole discretion) that may constitute a threat to national security;
  • manipulate or attempt to manipulate the Site in any way whatsoever, including the prices of items or services on the Site (either alone or with the complicity of other users);
  • circumvent or manipulate our pricing structure or fees accruing to keikenjapan.com ;
  • take any action that may alter the feedback of the Site or the evaluation systems (including without limitation displaying, importing or exporting feedback outside the Site or using this information for purposes other than those intended by Sinensis);
  • distribute or post spam, unsolicited electronic communications, chain letters, or pyramid schemes;
  • disseminate viruses, “Trojan horses”, “worms”, cancel bots, “Easter Eggs”, or any other computer programming technology that may harm the Site, the interests or property of users of the Site;

Article 4: The user (the customer)

a. Authenticity of the personal data transmitted by the user:

You agree to provide accurate informations regarding your personal details and any other information necessary to access the Website and, if you wish, you have the possibility to update these informations, it is specified that these informations are protected by the legislation in force and in particular Law No. 09-08 dated 18 February 2009 and relating to the protection of individuals with regard to the processing of personal data.

By accepting these GCU, you confirm that you are at least 18 years old, and that you are aware that the Website is intended for medical professionals and the general public seeking high quality medical masks and who also wish to make purchases without moving.
Although we make every effort to verify the accuracy and truthfulness of the information provided by users of the Website, this verification is limited to existing techniques on the Internet.

It is understood that we cannot ensure the accuracy or truthfulness of the presumed identities of users or the validity of the information provided by them on the Website and do not confirm such informations for which we cannot be held responsible.
If you wish to conduct a transaction via the Website as a professional entity, you acknowledge that you have the authority and legal power to engage such entity to make purchases on the Website.

b. User data:

The protection of your privacy is an important principle for us. We collect information for purposes strictly necessary for the proper use of the website.
By accepting the GCU, you explicitly agree that some of your personal data may be processed by Sinensis.
You can visit and browse certain pages of the website without having to provide personal information.
We may collect information of various kinds. These informations are useful, especially when ordering a product, its payment and delivery.
We collect, store and process your data strictly in order to allow the proper use of the website and in compliance with the law n°09-08 dated February 18, 2009 relating to the protection of individuals with regard to the processing of personal data. We may collect information on the registration form such as your name, gender, email address, postal address, delivery address (if different), telephone number, cell phone number.
All data related to your credit card will be entered directly on the FPay
By submitting your data to Sinensis, you consent to the use of your
data in the manner provided in these GCU.

c. Use of User Data:

We store and process your information on servers protected by technological and human security measures. We commission third parties to verify and certify our privacy principles.
We may transmit your contact information to a third party in order to complete the delivery of the order. We may also use your data in order to detect possible abuse or fraud, send you information about the website or our products.
We may use your personal information for contract notice and market research. Your data is then anonymized and will only be used for statistical purposes.
We will not share any of your personal information with third parties without your explicit consent. Similarly, we will not sell or rent your information to third parties.

d. Access to user data:

You can access your key data by logging in to your account on the website. You can see the details of your orders.

e. Users’ rights over their personal data:

The informations collected on the site www.keikenjapan.com is subject to a treatment intended in particular for the order of a product, payment and delivery. The recipients of the data are limited exclusively to persons entitled to know your data because of their functions. In accordance with the law n° 09-08 promulgated by the Dahir 1-09-15 of February 18, 2009, relating to the protection of individuals with regard to the processing of personal data, you benefit from a right of access, rectification and opposition to the information concerning you, which you can exercise by contacting our customer service at the following email address: contact@keikenjapan.com (7 days a week and 24 hours a day).

f. Data security:

The personal information transmitted by the customer is protected in accordance with the legislation in force. In addition, we have implemented appropriate technical security measures to prevent unauthorized or illegal access to your information. The collection of personal data through the website is done on a secure server. We use “firewalls” on our servers and Secure Socket Layer (SSL) encryption technology.

Payment card information is entered directly on the “Fast payment” payment interface and is in no way stored on our servers.
It is strongly recommended not to send all credit or debit card details in electronic communications.

Article 6: Intellectual Property:

Unless otherwise specified, Sinensis owns, without limitation, all intellectual property rights on the content of its Website www.keikenjapan.com, such as source code, databases, texts, images etc.. You acknowledge and agree that you shall not and may not use, reproduce or distribute any content of the Website belonging to Sinensis without its permission.

Article 7: Termination

  • Sinensis can suspend or terminate your account or any element of it if it considers that you have not respected one of the present general conditions of use and and that you have not complied with these conditions within 5 days after a formal notice sent by KEIKEN and remained unsuccessful.
  • You have the option to terminate your KEIKEN account. You must then notify the Site by email to the following address: contact@keikenjapan.com.
  • If you or Sinensis terminate your account, KEIKEN may remove any content or materials related to your use of the Website.

Article 8: Applicable law

These General conditions of use are governed by Moroccan law.

Article 9: Modification 

Sinensis reserves the right to modify these general conditions of use at any time. These changes will be effective from the moment they are posted on the Site. You will be informed by email of changes to these GCU.

Continued use of the Site after the modification of the GCU is considered as an acceptance of these general conditions.

Article 10: Settlement of disputes

Any dispute arising from the execution and/or interpretation of this contract will be brought before the Commercial Court of Marrakech.